FAQs

Urban Illustration’s range of textile products are for retailers that want to offer their customers a sleek and sylish souvenir, they can take home and remember their visit for years to come.

Yes it is @urbanillustration.

As our products are all printed and manufactured in the UK, our usual turnaround time from approval and payment through to completion is 2-6 weeks.

We offer an express service, availability of this service is dependent on the production calendar.

We love creating new designs. Our creative team have compiled a quick and easy questionnaire where you can list any landmarks and buildings you would like in the design.

Once you’ve done that, the process to develop your commissioned design usually takes around 2 weeks to complete. When you have approved the artwork, and order and payment has been confirmed, production will take a further 2-6 weeks

Of course! Our designs can be customised by our design team who can replace or remove buildings and landmarks. Get in touch with our sales team today and they will be able to assist you further.

The advantage of working with our design style is it is customisable, even down to the colours used. So, if you have a colour preference, then please do let us know.

No, we also offer contrast colours handles and linings. The beauty of producing our products in the UK means the customisation options are endless.

All of our products are made from ethically sourced materials here in the UK.

All of our products are printed in Sheffield, UK, in an environmentally friendly, organic accredited print facility.

The Urban Illustration brand logo will always be displayed discreetly alongside your brand within our design. We offer the option to add additional accessories such as woven labels.

We welcome the opportunity to collaborate with designers, entrepreneurs and private label companies on commissioned designs. Please get in touch with our sales team for more information.

Once you have approved your artwork, this is seen as a final order confirmation and changes must be discussed with your account manager. If you wish to increase the quantity of your order, we are able to accommodate this if it fits in with the production schedule. However once your order has been scheduled for production no changes to the design are permitted.

All Cancellations must be provided in writing. The design fees will still be charged as agreed in the confirmed quotations and any work that has already been started will also be charged for.

Yes, we can ship to any country. Please provide our sales team with your shipping details and we will provide you with a quotation.

Yes, let us know your requirements when you ask for a quote.